Warranty Information

  • All Olecmac, Tanaka and Jonsered products carry a limited 1 year warranty
  • All reported faults are subject to verification
  • We will not advance replace, unverified faulty items

This warranty will not give protection for the following:

  • Damage caused by incorrect installation, use, modifications or repair by any 3rd party or yourself
  • Damage caused by external force
  • A product not used for it’s intended purpose that has been subject to abuse, unreasonable usage, or that upon examination displays signs of misuse

Other points to note related to warranties:

  • Please ensure that all items purchased meet your requirements before leaving the place of purchase or accepting the delivery
  • No exchange or return on used merchandise
  • Please inspect your purchases promptly as any missing items must be reported within 14 days
  • Proof of Purchase must be provided
  • This policy does not affect your statutory consumer rights